MISSION STATEMENT

At HorizonAire, we’re passionate about doing things right! Our mission is always to provide quality medical devices and follow-up assessment service in a genuine effort to enhance the quality of life of our customers.

We are a local company, in business for almost three decades.

HorizonAire has been in business since 1996. We are a proudly Newfoundland and Labrador owned and operated company. Our understanding of and attention to the needs of Newfoundlanders and Labradorians is unmatched in the industry.

Do you snore?

If you snore, a simple sleep study can determine if you have sleep apnea. Nearly one-third (30%) of Canadian adults are at intermediate or high risk for sleep apnea. Read more

Need medical oxygen?

We have almost 30 years of experience in supporting our home oxygen clients, ensuring you have the best equipment, set-up and service for your individual needs. Read more

Our exclusive Respiratory Therapist Quality Guarantee

Need a new CPAP machine?

Buy a new CPAP from us and we’ll buy back your old one for $400! Read more

Need CPAP supplies?

Our in-store selection is extensive. Come by and speak with our friendly, knowledgeable teams Read more

What does Helping You Breathe Easy mean to our customers?

How does HorizonAire help you breathe easy and why are we uniquely qualified to make that statement?

Speak to a Real Person!

We don’t have a call centre. Our phone line goes directly to our expert team during business hours. Speedy, personalized service is a top priority!

At the heart of our extraordinary service is the size and dedication of our team.

We have a large number of Registered Respiratory Therapists on staff. That means you get appointments more quickly, more exclusive attention and more time spent with you.

Our team is handpicked for aptitude and attitude.

Every staff member at HorizonAire is hired for their skill and experience – but equally importantly – for their compassion, warmth and work ethic.

We serve you. We don’t take our customers for granted. We never will.

We return phone calls, we meet deadlines, we deliver on our promises. What’s more, behind the scenes, we never skimp on processes, products and vendors.

See us on CBC
What our customers are saying…

Great Customer Service

My husband and I went to the new location and we were welcomed right upon entry. We are from out of town and decided it couldn’t hurt to see if we could squeeze in prior to our scheduled apt. We were very pleasantly surprised that our Respiratory Therapist was willing to see us in between clients. The new building is super clean and modern. The owner/ manager should be very proud of their staff. We received great customer service.

Jerrica C.

Highly Recommend

I have had a great experience with HorizonAire. Their RTs are knowledgeable, very helpful. They got me in for a fitting quickly. Competitive rates and friendly staff. Highly recommend.

Dean G.

Always Available

I recently changed from my 30+ year provider/competitor to HorizonAire. Extremely positive experience from initial telephone call up to and including preparing the CPAP and afterwards. My insurance was very difficult to deal with but my HorizonAire RT got me past all the hurdles through her knowledge and patience. Other staff I dealt with at HorizonAire were equally helpful and knowledgeable. Initially, I was assured someone would always be available to respond to a telephone call and during the first couple of weeks, with my new machine, this was proven to be a fact several times!

Jeff R.